Jacqueline Amonoo is a dedicated banking and finance professional with over a decade of progressive experience in branch operations, financial administration, and internal controls within the microfinance and banking sector. She has built a consistent track record of ensuring operational excellence, strengthening compliance frameworks, and enhancing customer service delivery across fastpaced financial environments.

She currently serves as the Head of Operations at CIDAN Capital Microfinance Ltd, where she oversees endtoend branch operations, supervises frontline and sales teams, manages vault and cashflow activities, and prepares performance reports that support strategic decisionmaking. Her ability to streamline processes, reduce operational risk, and uphold regulatory standards has contributed to sustained business growth and improved branch efficiency.

Jacqueline’s earlier roles in finance and administration strengthened her expertise in treasury management, payment processing, reconciliations, expenditure monitoring, procurement coordination, and teller operations. She brings sharp analytical skills, meticulous attention to detail, and a strong commitment to accuracy and accountability.

Jacqueline holds an MBA in Finance from KNUST and she complements her academic background with professional certifications in project risk management, leadership, and strategic development. She is fluent in English and French.

Jacqueline is recognized for her integrity, professionalism, and peoplecentered leadership style. She thrives in regulated financial environments, adapts quickly to operational demands, and consistently delivers results that align with organizational goals.